The reviews express a strong admiration for the game as a genre-defining classic, with many players celebrating the updates and its availability on Steam. However, criticism is aimed at the requirement for a Battle.net account and the need to be online periodically for offline play, which detracts from the user experience. There are mixed feelings about the price of the expansion given the game's age. Overall, the sentiment is positive, with the negative aspects primarily focused on the technical and pricing policies.

Player reviews generally indicate a strong enthusiasm for the game’s tactical depth and humor, with high praise directed towards its soundtrack and gameplay complexity. However, there is notable criticism of the game’s RNG reliance which some find punishing, and issues with the UI/controls, especially on consoles. The humor and art style strike a chord with fans, though they are polarizing and might not appeal to everyone. Controversy also arises from the inclusion of certain voice actors, impacting player reception.

Overall, the reviews indicate a strong appreciation for the game's zombies mode and its modding capabilities, which continue to offer players an engaging experience. However, this enthusiasm is tempered by concerns about security and an overpriced product considering the game's age. While many players are critical of the campaign's storyline and AI elements, the game maintains a loyal fanbase due to its nostalgic appeal and replayability through mods.

The general sentiment among players appears to be with many finding enjoyment in the recent updates and improvements, reflecting a refreshing change in gameplay and strategy. However, there remains significant frustration with monetization, server issues, and the lack of promised features. While some players appreciate the game's return to its original branding as Overwatch, others view it as an admittance of missteps in transitioning to Overwatch 2. Overall, the reception is mixed, with both praise for recent changes and sustained criticism for ongoing issues.